Why are Packers and Movers in Kolkata offering a relationship manager for every move?

If you are planning to shift, whether you, with your family or you, are a business, you will probably have gone through a number of sites of the shifting services. One word that you will come across on these sites is relationship manager. The term relationship indicates that this will be the go-to person for all dealings with the Packers and Movers in Kolkata. This is good for you because you will not have to deal with a number of different people for the same move and you will not need to have their details stored on their smartphone. This person is assigned to you at the time you hire their services. Before hiring though you will be communicating with the salesperson of these organizations. They will be assigned much later than the time you have received the quote. These are usually experienced persons who have seen the business up close for years. They know how a move will start and how it will end. 

What do these persons assigned by shifting service providers do for you?

They will be the ones discussing with you the date and time when you want the packers to come and start the packing. Though it will be seniors who will decide the number of packers, laborers, and the type of transport vehicles required. 

• Often, they will accompany the staff to your premises and oversee them as they work on your items. 

• Once the loading is done and the vehicle has started the journey, they will teach you how to use the tracking tool, though in some cases they will send you regular SMSs while in others you can contact them to check on the progress of the move. 

• They represent their organizations, for instance, the relationship managers assigned by Packers and Movers in Durgapur will know the history and the capabilities of their organization. 

They are usually available 24x7 to answer any queries or for any change in customer requirements.